How Do I Motivate My Team in a New Territory? – A Conversation That Sparked This Blog

7/2/20252 min read

five men riding row boat
five men riding row boat

The other evening, I got a call from an old friend — someone I hadn't spoken to in a while. We had once worked together on a challenging project; now he's a client, getting ready to launch a new branch in an unfamiliar territory. After the usual catch-up, he got straight to the point:

“Hey, I need your help. How do I really motivate my staff? Especially in a new region where the team is still forming, and I want them to feel elevated, not just employed.”

It was a simple question. But behind it lay a deeper leadership challenge — how to build a culture of motivation and ownership from day one.

Starting Fresh – A Leadership Opportunity

Expanding to a new location isn't just about logistics and local marketing. It's about planting seeds of culture that will take root and grow. And motivation isn’t something you can mandate — it must be designed and nurtured.

So here’s what I told him, and what I’m sharing with you now:

10- Practical Tips to Motivate Employees — Especially in a New Branch

1. Welcome with Vision, Not Just Rules

From day one, talk not just about policies, but about the “why” — why this branch exists, what impact it will create, and how each person contributes to that bigger picture.

People don’t just work for a salary — they work for a purpose.

2. Make Every Employee Feel Like a Co-Founder

Let them co-create. Whether it’s office setup, process suggestions, or even the branch's first team ritual — let them have a say. Autonomy breeds ownership.

3. Set Clear, Exciting Goals (Together)

Create goals that stretch, but don’t stress. Ask their input. When employees co-own the objectives, they don’t need reminders — they run with it.

4. Celebrate Small Wins Loudly

In a new setup, everything feels like a first — first client, first complaint, first deadline met. Celebrate it. Build momentum through micro-victories.

5. Recognize Daily, Not Just Quarterly

Motivation dies in silence. A “great job” on the spot can mean more than an annual bonus. Build a habit of feedback — genuine, timely, and personal.

6. Let Them Master Their Craft

Whether it’s a sales associate or a backend coordinator, invest in skill-building. Give access to tools, training, or mentorship. People stay where they grow.

7. Give Meaningful Titles and Responsibility

Even if it’s a small team, titles like “Quality Champion” or “Client Experience Lead” empower people to take initiative. Labels give identity — use them positively.

8. Create Rituals That Stick

A Monday huddle, a monthly lunch, a team playlist — rituals create a sense of belonging. Culture is built in the small things done consistently.

9. Be Transparent About the Journey

Don’t hide struggles. Involve the team in challenges — it creates trust. People are more motivated when they feel like trusted insiders, not task-takers.

10. Lead with Humanity

Your team might be new, but they’re humans first. Listen. Empathize. Celebrate birthdays. Ask about their families. People don’t forget how you made them feel — especially in new beginnings.

Final Thoughts

Back to my friend — he messaged me two days later:

“Tried a few of your ideas. Small shift in energy already. Didn’t expect it to be this quick.”

And that’s the thing about motivation. It doesn’t need million-dollar budgets. It needs intentional leadership.

If you're starting fresh — in a new territory, with a new team — remember: culture beats strategy if done right. Build it well, and motivation will follow.